Refund, Cancellation & Shipping Policy
Last updated: October 6, 2026

Relax Boss Wear is operated by Tristan Wakely, a sole proprietor. For help with an order, email relaxbosswear@gmail.com with your order number.

REFUNDS & 30-DAY RETURNS
You may request a return within 30 days of delivery. Items must be unused, in the condition received and in their original packaging. Please provide your order number or proof of purchase. Intimate or sanitary goods, perishable products, hazardous materials and flammable liquids or gases are not eligible for change-of-mind returns.

Email us before sending a return. We will provide the return instructions and correct return address. Please do not send items directly to a manufacturer or supplier without our instructions.

You are responsible for return shipping for change-of-mind returns. Original shipping charges are non-refundable for those returns. We recommend a tracked service, especially for items valued over $50, and keeping your shipping receipt.

Once your return arrives, we will inspect it and email you the approval or rejection of your refund. Approved refunds are issued to the original payment method. The time for a credit to appear depends on your bank or payment provider. If a refund has not appeared, check with your provider and contact us for help.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS
Contact us promptly at relaxbosswear@gmail.com with your order number, a description of the problem and photos, if available. We will review the issue and arrange an appropriate replacement or refund. Exchanges are offered for defective or damaged items. Contact us before returning the item so we can explain the next steps and shipping arrangements. These issues are handled separately from change-of-mind returns.

ORDER CANCELLATIONS
To request a cancellation or change, email relaxbosswear@gmail.com as soon as possible with your order number and requested change. We will confirm whether your order can still be stopped before fulfillment. A request is not complete until we confirm it. Once fulfillment or shipment has begun, cancellation may no longer be possible; eligible items can be returned under the policy above. Confirmed cancellations are refunded to the original payment method.

FULFILLMENT & SHIPPING
Orders are normally shipped within 2–3 days after payment is confirmed. This is the time to dispatch your order, not the total delivery time. If an item has a different processing estimate, it will be stated in the product information or communicated to you.

Shipping destinations, available methods and applicable charges are shown at checkout. We use USPS and, where applicable, fulfillment partners or other carriers. Delivery time varies by product, destination and carrier. Any delivery estimates shown with your order are estimates rather than guaranteed arrival dates. Tracking information will be provided by email when available.

Please check your shipping address before submitting an order. Contact us immediately if it needs correction; changes may not be possible after fulfillment begins. If your package is delayed, missing or arrives damaged, email us with your order number and tracking details so we can help investigate.

If we cannot fulfill your order, we will contact you and refund any unfulfilled items. If a shipment is delayed, we will provide an update and discuss the available options with you. Nothing in this policy limits rights you may have under applicable consumer law.

CONTACT
Relax Boss Wear
www.RelaxBossWear.com
relaxbosswear@gmail.com